Apps (Linkus) Overview
Purpose
Linkus is the unified communications client suite that allows users to make/receive calls, chat, and collaborate from desktop, mobile, web, and Microsoft Teams.
What is Linkus?
Linkus transforms any device into a full-featured business phone with:
- Voice Calls: HD voice calling using your extension
- Video Calls: Face-to-face communication
- Messaging: Team chat and SMS
- Presence: Real-time status and availability
- Contacts: Company directory and personal contacts
- Call Features: Transfer, hold, conference, recording
- Voicemail: Visual voicemail with playback
- Call History: Detailed call logs and recording access
Platform Support
- Desktop: Windows, macOS, Linux
- Mobile: iOS, Android
- Web: Any modern browser
- Microsoft Teams: Integrated phone system within Teams
Key Features
Unified Experience
- Same features across all platforms
- Seamless handoff between devices
- Synchronized call history and contacts
Advanced Calling
- HD voice with OPUS codec
- Click-to-dial from any app
- Call screen pop with CRM data
- Smart call routing
Collaboration
- Team messaging and group chat
- File sharing
- Screen sharing
- Video conferencing
Productivity
- BLF (Busy Lamp Field) monitoring
- Speed dial and favorites
- Call park and retrieve
- Shared line appearance
Deployment Options
Cloud Provisioning
- Zero-touch deployment
- Automatic configuration
- Remote management
- Over-the-air updates
Manual Setup
- QR code scanning
- Manual server entry
- For non-standard deployments