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Get the support you need to build amazing voice communication experiences. We're here to help.
Comprehensive guides, API references, and tutorials to help you get started and make the most of TheVoĉo.
Browse DocumentationGet in touch with our support team for technical assistance, billing questions, or general inquiries.
Schedule a meeting with our solutions team to discuss your specific use case and implementation needs.
Schedule MeetingWe offer multiple support channels including email support, live chat during business hours, comprehensive documentation, and scheduled consultations. Enterprise customers also receive dedicated account management and 24/7 priority support.
Our standard support team is available Monday-Friday, 9 AM - 6 PM CET. Enterprise customers with priority support plans have access to 24/7 emergency support for critical issues.
Response times vary by plan: Free tier receives responses within 48 hours, paid plans within 24 hours, and enterprise customers with priority support receive responses within 4 hours for critical issues.
Yes! We offer professional services including implementation consulting, custom development, and training. Book a consultation to discuss your specific needs and we'll create a tailored implementation plan.
You can report bugs or request features through our support portal. We track all feedback and prioritize based on customer impact and strategic alignment. Enterprise customers can also work directly with their account manager.
Yes! Join our Discord community to connect with other developers, share experiences, and get quick answers from both community members and TheVoĉo team members.
Our team is here to assist you with any questions or issues you may have.