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Static vs Dynamic Agents
Understanding the Differences. Effective call management is crucial for businesses that rely on phone-based customer…
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Improving Efficiency and Customer Satisfaction with Call Queues
In today’s fast-paced business environment, ensuring that every customer call is handled efficiently is paramount.…
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Scalable and Cost-Effective Communication with SIP Trunking
SIP trunking is a modern communication technology that allows businesses to make and receive VoIP…
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Enhance Customer Experience with Cloud-PBX Auto Attendant
An auto attendant, also known as a virtual receptionist or digital receptionist, is an automated…
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How Auto Provisioning Makes IP Phone Installations a Breeze
In today’s fast-paced business environment, efficient communication systems are crucial. One feature that significantly enhances…
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A Smart Call Center Solution for Better Customer Service
Cloud-PBX offers an integrated Call Center solution designed to enhance customer service and streamline operations…
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What is Hot Desking?
Hot desking is a modern approach that lets employees share workspaces dynamically, rather than being…
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Boss-Secretary Feature
The Boss-Secretary feature is designed to streamline call management for busy professionals. It lets a…
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Protecting Your Business: PBX Security Measures to Prevent Cyber Threats
In today’s digital landscape, business communication systems are prime targets for cyber threats. A poorly…
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Cloud Converter
We are happy to announce our Cloud PBX converter. The converter allows rapit conversion form…